Is Caliche's Frozen Custard fraud?

• Direct Purchases: Customers may see charges for items they bought, such as frozen custard or other menu items directly at Caliche's locations.
• Online Orders: Charges can appear for online orders placed for pickup or delivery through the Caliche's website or third-party delivery services.
• Gift Cards: Users may be charged for purchasing gift cards, either in-store or online, which are intended for later use.
• Subscriptions: Some customers report being charged due to subscription services, like receiving regular deliveries of frozen custard.
• Membership Programs: Charges could come from joining a loyalty program that offers discounts but has an associated membership fee.
• Promo Codes and Discounts: Issues with applied promo codes can lead to unexpected charges if discounts were anticipated but not applied properly.
• Service Fees: Purchases through delivery apps might include additional service fees that the customer might not initially notice.
• Accidental Duplicate Orders: Customers sometimes accidentally place duplicate orders, leading to multiple charges for the same item.
• Auto-Renewals: If a customer signed up for a recurring service without realizing it, they might see unexpected charges when those renewals occur.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the caliches.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the caliches.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with caliches.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.