Is Caliva Online fraud?

• Product Purchases: Customers may receive charges for cannabis products they have ordered through Caliva's online platform.
• Subscription Services: Some users have reported being charged for subscription services, including monthly deliveries or membership plans.
• Delivery Fees: Charges may also originate from delivery fees associated with having products brought directly to the customer’s location.
• Tax and Fees: State taxes or additional fees related to cannabis transactions can appear as extra charges on customer statements.
• Accidental Repeat Orders: Users have mentioned accidentally placing repeat orders, leading to unexpected charges on their accounts.
• Account Renewals: Charges for renewing any memberships or services linked to their Caliva accounts.
• Promotions or Discounts Not Applied: Some customers have noted being charged full price if promotional codes or discounts were not properly applied during checkout.
• Product Returns: Charges may occur if product returns are not completed according to policy, sometimes resulting in restocking fees.
• Failures in Order Processing: Technical issues or failed transactions that still result in pending charges on credit cards.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the caliva.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the caliva.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with caliva.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.