Is Call On Doc fraud?

• Subscription Services: Customers may have inadvertently signed up for a monthly or yearly subscription for continued access to healthcare services.
• One-Time Fees: Charges can occur for specific services utilized, such as a virtual consultation or an evaluation by a healthcare professional.
• Free Trial Conversions: Many users report being charged after a free trial period ended, often due to forgetting to cancel before the trial concluded.
• Multiple User Accounts: Some customers mentioned having multiple accounts, leading to confusion and unexpected charges if they signed up with different emails.
• In-app Purchases: Additional services or features within the app might lead to extra charges if selected during the use of the platform.
• Recurrent Billing for Products: Users have noted charges for home delivery of medications or health products that are billed on a recurring schedule.
• Misunderstanding of Costs: Some customers reported thinking that certain services were free when they were actually premium offerings, leading to unexpected charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the call-on-doc.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the call-on-doc.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with call-on-doc.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.