Is CBNA Credit Card fraud?

• Monthly Maintenance Fees: Some customers have reported being charged monthly fees for account maintenance, particularly for accounts that do not meet minimum balance requirements.
• Overdraft Fees: Users on forums have mentioned charges due to overdrawing their accounts, leading to overdraft fees assessed by the bank.
• ATM Usage Fees: Charges may occur for using out-of-network ATMs, and some customers have shared instances of these fees appearing unexpectedly on their statements.
• Subscription Services: Customers have noted that recurring charges from subscriptions linked to their bank accounts may show up as transactions from Community Bank.
• Merchant Charges: Some users pointed out that purchases made at specific merchants could appear with Community Bank as the transaction processor, causing confusion.
• Wire Transfer Fees: Fees may be incurred for sending or receiving wire transfers, and these charges can be significant depending on the transaction amount and type.
• Foreign Transaction Fees: For international purchases or ATM withdrawals, customers have seen additional charges related to currency conversion or foreign transaction fees.
• Service Charges: Charges for services such as checkbooks or cashier's checks may also be reflected in statements.
• Loan Payments: Customers with loans may see charges related to their monthly payments, including interest accrued, which might be different from their expectations.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the cbna.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the cbna.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cbna.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.