Is CBNA Fee fraud?

• Bank Fees: Users often report monthly maintenance fees or overdraft charges from their accounts.
• ATM Fees: Charges for using out-of-network ATMs are common, especially noted by users who travel.
• Subscription Services: Some customers find charges for recurring payments they authorized for services like magazines or streaming services.
• Merchant Charges: Purchases made at various retailers might show up under CBNA as a charge, sometimes leading to confusion.
• Unrecognized Transactions: Users may receive charges that they don't immediately recognize, prompting them to investigate.
• Online Services and Payments: Transactions for utilities or other bills set up for online payment can lead to unexpected charges.
• Foreign Transaction Fees: Charges from international purchases often incur additional fees that are noted by users traveling abroad.
• Loan Payments: Some customers have reported charges related to personal or auto loans serviced by Community Bank.
• Check Fees: Fees related to printed checks or returned checks may appear on statements.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the cbna.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the cbna.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cbna.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.