Is CHANT fraud?

• Reservations: Customers often see charges for deposits made when booking a table, especially for large parties or events.
• Event Fees: Charges may arise from hosting special events or private dining experiences that require a reservation and fee.
• Service Charges: Some users reported additional service fees included in their total bill, particularly for larger groups.
• Cancellation Fees: If customers cancel their reservations last minute, they may be charged a cancellation fee.
• Lost or Damaged Items: Charges can occur if items like rented decor or equipment are lost or damaged during an event.
• Merchandise Purchases: Customers might see charges if they bought branded merchandise or gift cards from the restaurant.
• Catering Services: Users mentioned being charged for catering orders that require advance payment, especially for large events.
• Subscription Services: Some patrons may enroll in a loyalty program or subscription service that includes regular payments.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the chantchicago.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the chantchicago.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with chantchicago.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.