Is CHARLOTTES fraud?

• Subscription Services: Many users have reported being charged for subscriptions they signed up for, either deliberately or through free trial conversions.
• Recurring Payments: Some users mention recurring charges that they forgot about or didn't notice when signing up.
• In-App Purchases: Charges can arise from in-app purchases made within the platform, which users may not realize are also billed.
• Premium Features: Users may be charged for accessing premium features that are not included in the basic package.
• Multiple Accounts: Some users indicated they were surprised by charges because they had multiple accounts, leading to confusion over which account was being billed.
• Cancellation Issues: Occasionally, customers report being charged even after attempting to cancel their subscriptions, citing difficulties in the cancellation process.
• Trial Period Charges: Comments highlight that users sometimes overlook the fine print of trial periods turning into paid subscriptions.
• Service Fees: Hidden service fees associated with transactions can also lead to unexpected charges on users' accounts.
• Refund Delays: Some users behave frustrated by delayed refunds after canceling services, leading to continued charges that they were not anticipating.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the charlottes.biz via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the charlottes.biz refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with charlottes.biz, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.