Is CHARLOTTES MERCHANT fraud?

• Subscription Fees: Customers may be charged for a subscription service they signed up for, which can include auto-renewals if not canceled in time.
• Membership Costs: Some users report charges related to membership or premium access plans that offer enhanced services.
• One-time Purchases: Users might see charges for single transactions related to products or services ordered from the site.
• Incomplete Cancellations: If customers attempt to cancel a service but do not complete the process correctly, they may still incur charges.
• Free Trials: Customers who sign up for free trials may inadvertently be charged once the trial period ends if they forget to cancel.
• Added Services: Charges could come from additional services or features that are opted into, either knowingly or unknowingly.
• Refund Holds: Some customers have noted charges appearing as refunds are processed, which can lead to confusion about the source of a transaction.
• Payment Processing Errors: There are instances where payment processing errors lead to duplicate charges.
• Gift Cards: Transactions from gift card purchases may also appear as charges on customer accounts.
• Pending Authorizations: Some users report seeing pending charges that are holds as banks process payments, which may not reflect actual transactions yet.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the charlottes.biz via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the charlottes.biz refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with charlottes.biz, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.