Is Chimney Coffee Co fraud?

• Subscriptions: Customers may have signed up for a coffee subscription service that automatically charges them on a recurring basis.
• One-time Purchases: Charges can occur from single orders placed for coffee or related products on the Chimney Coffee website.
• Gift Cards: Purchasing a gift card for someone may result in a transaction that users may not immediately recognize.
• Shipping Fees: Additional charges may apply for shipping, which can be included in the total transaction amount.
• Promotions or Discounts: Some users reported unexpected charges due to promotions that didn’t apply as expected during checkout.
• Account or Payment Issues: Users have mentioned situations where their credit card or payment details led to unexpected charges if auto-renew settings were enabled.
• Trial Periods: Some subscriptions might start with a trial period that transitions into a paid service without clear notification, leading to charges.
• Extra Services: Charges may reflect additional services like expediting shipping or premium coffee selections that were not clearly outlined at checkout.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the chimneycoffee.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the chimneycoffee.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with chimneycoffee.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.