Is Cider USA LLC fraud?

• Subscription fees: Some users may unknowingly sign up for a subscription service, leading to recurring charges on their accounts.
• Accidental purchases: Users might accidentally place orders due to confusing website navigation or promotions.
• Free trial conversions: Customers may sign up for a free trial and forget to cancel before being charged once the trial period ends.
• Multiple orders: Some users report being charged multiple times for the same order, especially if they clicked the "buy" button more than once.
• Shipping and handling fees: Additional costs might be applied to orders that users did not anticipate, causing higher-than-expected total charges.
• International transaction fees: Customers making purchases from outside the U.S. may encounter additional charges from their banks for currency conversion.
• Return policy issues: Charges may occur if customers attempt to return items without proper adherence to the return guidelines.
• Service charges: Some users mentioned being billed for services or insurance options that they did not intentionally select during checkout.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ciderusa.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ciderusa.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ciderusa.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.