Is CITIZENS FIRST BANK fraud?

• Monthly Maintenance Fees - Some customers mentioned being charged for monthly account maintenance fees that vary depending on the account type.
• ATM Withdrawals - Users reported fees for withdrawals from out-of-network ATMs that were not reimbursed.
• Overdraft Charges - Many users experienced charges due to insufficient funds when making purchases or payments.
• Transaction Fees - Charges for certain types of transactions, especially when using a debit or credit card for international purchases.
• Subscription Services - Some customers found unexpected charges from services linked to their accounts, which they might have forgotten about.
• Check Order Fees - Users mentioned charges for ordering checks or using certain check-related services.
• Wire Transfer Fees - Fees incurred from sending or receiving wire transfers, particularly international ones.
• Account Closing Fees - A few discussions noted that customers were charged for closing accounts within a certain timeframe after opening.
• Service Charges - Charges for services like stop payments, account research, or temporary debit cards.
• Returned Item Fees - Fees associated with returned checks or failed transactions due to insufficient funds.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the citizensfb.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the citizensfb.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with citizensfb.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.