Is Citizens First Bank Fee fraud?

• Monthly Maintenance Fees: Some accounts may incur monthly maintenance fees if minimum balance requirements are not met.
• ATM Fees: Charges for using out-of-network ATMs can result in fees, especially when multiple transactions occur.
• Overdraft Charges: Customers often report fees for overdrawing their accounts, as well as additional charges for subsequent transactions.
• Subscription Services: Charges may stem from recurring services linked to the bank account, such as payment services or memberships.
• Foreign Transaction Fees: Users often see charges when making purchases in foreign currencies or international transactions.
• Wire Transfer Fees: Sending or receiving wire transfers can incur fees, which users might overlook until they see the charge.
• Insufficient Funds Fees: If an account has insufficient funds for a transaction, a fee may be charged.
• Check Order Fees: Ordering checks or specialty checks can also lead to unexpected charges.
• Account Maintenance Services: Charges for additional account services, like statements or document requests, may not be anticipated.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the citizensfb.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the citizensfb.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with citizensfb.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.