Is Citizens First Bank Transaction fraud?

• Monthly Maintenance Fees: Customers may incur charges for account maintenance, particularly if they do not meet certain balance requirements.
• ATM Fees: Fees may be charged for using out-of-network ATMs, as reported by users who found unexpected fees after withdrawals.
• Overdraft Fees: Charges can occur when customers spend more than their account balance, leading to overdraft penalties.
• Wire Transfer Fees: Users have noted fees for sending or receiving wire transfers, especially for international transactions.
• Check Fees: Fees can be charged for ordering checks or for certain check processing services.
• Subscription Services: Some customers reported charges related to subscriptions linked to their accounts or services they signed up for inadvertently.
• Payment Processing Fees: Charges may arise from payments processed through third-party services connected to their accounts.
• Foreign Transaction Fees: Customers using their debit or credit cards abroad may incur additional charges for currency conversion or foreign transactions.
• Loan Payment Fees: Those with loans might notice charges associated with payment processing, especially if made over the phone or through certain channels.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the citizensfb.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the citizensfb.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with citizensfb.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.