Is CleanServ fraud?

• Recurring Subscriptions: Many customers report being charged for monthly cleaning services that they didn't realize they signed up for or forgot to cancel.
• One-Time Service Fees: Charges may come from one-time cleanings or deep-cleaning services that were requested but not fully understood in terms of pricing.
• Add-On Services: Users mentioned additional charges for services like carpet cleaning or window washing, which they opted into during the booking process.
• Cancellation Fees: Some customers have experienced charges if they canceled a scheduled cleaning too close to the appointment time.
• Minimum Service Requirements: There could be charges related to a minimum fee if the requested services fall below a certain threshold.
• Gratuity Fees: In some cases, tips are automatically included in the bill, leading to confusion over total costs.
• Last-Minute Booking Fees: Charges for same-day or last-minute requests that carry a premium.
• Incorrect Billing: Some users indicated that billing errors can occur, resulting in unexpected charges on their accounts.
• Service Upgrades: Customers have noted charges for upgrading their service package without a clear understanding of the additional costs.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the cleaningservices.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the cleaningservices.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cleaningservices.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.