Is C HEAVEN INFO fraud?

This article and service are not officially affiliated with Collector's Heaven

The Guide to Understanding Why You Were Charged By “C HEAVEN INFO” and What To Do About It (collectorsheaven.info)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "C HEAVEN INFO"?

Collector's Heaven is a service that helps you manage and grow your collection of items, whether it's coins, stamps, or other collectibles. They offer subscription plans that give you access to exclusive content, tools for tracking your collection, and updates on market trends. If you see a charge from Collector's Heaven, it’s likely for one of these subscription services or related fees that help you with your hobby!

C: This may indicate the type of transaction or code related to the charge.
HEAVEN: The merchant name, suggesting the name of the business or service provider.
INFO: Indicates that the transaction is likely for information services or that it was related to gathering details (like a subscription or information service).

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Collector's Heaven?

Subscriptions: Many users reported being automatically enrolled in subscription plans that they did not recall agreeing to, leading to recurring charges.
In-app Purchases: Some customers mentioned making impulsive purchases within the site, which contributed to unexpected charges on their accounts.
Free Trials: Several individuals noted entering free trial periods without being aware that their accounts would be charged after the trial ended.
Service Fees: Users have pointed out that certain services required additional fees that were not clearly disclosed during the initial transaction.
Account Setup Costs: Some posts referred to unexpected costs linked with setting up accounts or profiles that users felt were not clearly communicated upfront.
Promotional Offers: Complaints arose around promotional offers that led to charges once the promotion expired or was misunderstood.
Recurring Billing Cycles: A few members noted that they overlooked the billing cycle terms, resulting in unwanted charges after an initial purchase.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the collectorsheaven.info via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the collectorsheaven.info refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with collectorsheaven.info, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Collector's Heaven Customer Service Info

If you need assistance, here's how you can get in touch with Collector's Heaven's support team.

Phone

The phone is not available.

support@collectorsheaven.info

Site

https://collectorsheaven.info/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Collector's Heaven show up?

COLLECTORS HEAVEN COLLECTORSHEAVEN.INFO 1PASSWORD-DDA-PIN-POS-PUR CHARGED COLLECTORS HEAVEN COLLECTORS HEAVEN PAYMENT COLLECTORS HEAVEN TRANSACTION HEAVEN COLLECTORS INFO PAYMENT TO COLLECTORS HEAVEN COLLECTORSHEAVEN-ONLINE COLLECTORS HVN

The Easiest Way to Cancel Collector's Heaven

If you're frustrated trying to cancel your subscription, membership, or bill from Collector's Heaven—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.