Is Con Edison Payment fraud?

• Monthly Utility Charges: Regular billing for electricity or gas usage based on the meter readings.
• Late Fees: Charges incurred when payments are not made by the due date.
• Service Fees: Fees for setup or maintenance of services like heating or air conditioning.
• Account Changes: Charges associated with altering account details, such as changing service addresses or adding/removing services.
• Estimated Bills: Instances where actual meter readings are unavailable, leading to estimated billing that may be higher than average usage.
• High Usage Notifications: Alerts for unusually high electricity or gas usage leading to higher bills.
• Third-Party Service Providers: Charges from third-party vendors for energy services or plans that customers might inadvertently sign up for.
• Refunds or Adjustments: Situations where a billing error leads to adjustments or previous credits being reapplied.
• Subscription Services: Monthly fees for optional services like budgeting tools, smart home integrations, or energy efficiency consultations.
• Renewable Energy Programs: Participation in programs that offer renewable energy sources, which might come with additional fees.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the coned.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the coned.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with coned.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.