Is CG Membership Fee fraud?

The Guide to Understanding Why You Were Charged By “CG Membership Fee” and What To Do About It (creativeground.com)

Bella Khan, Subscription Cancellation Expert

Published February 5, 2026

Last updated February 5, 2026

1 min read

What is "CG Membership Fee"?

Creative Ground is a platform that connects artists and creators with funding and resources. They offer services like project listings, networking opportunities, and support for creative projects. If you see a charge from them, it might be for a subscription or membership fee that helps you access all their great tools and resources.

CG: This represents the company or organization name, which in this case is likely the initials of the specific group or service offering memberships.
Membership: This indicates that the transaction is for joining or maintaining a membership, which often provides access to certain benefits or services.
Fee: This signifies the amount charged for the membership, essentially the cost for being part of the organization.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Creative Ground?

Subscription Fees: Users often report being charged for monthly or yearly subscriptions after signing up for premium features.
One-time Purchases: Charges can occur from purchasing digital assets or services directly from the website.
Renewal Charges: Automatic renewals for services or subscriptions can lead to unexpected fees if users forget to cancel before the renewal date.
Add-on Services: Some users may inadvertently subscribe to additional services during their initial signup process.
Free Trial Conversions: Many complaints mention being charged after a free trial period ends, indicating users did not realize that they needed to cancel.
Inactivity Fees: Certain accounts may incur charges if they remain inactive for an extended period, depending on specific account terms.
Currency Conversion Fees: International users might see additional charges related to currency conversion during transactions.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the creativeground.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the creativeground.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with creativeground.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Creative Ground Customer Service Info

If you need assistance, here's how you can get in touch with Creative Ground's support team.

Phone

The phone is not available.

support@creativeground.com

Site

https://support.creativeground.com/hc/en-us

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Creative Ground show up?

CREATIVE-GROUND CGROUND-SUBSCRIPTION 1PASSWORD-DDA-PAYMENT CREATIVEGROUND CG-PAYMENT-RECEIVED CREATIVEGRND-MEMBER-FEE 1PASSWORD-RENEWAL CG-SERVICE-FEE

The Easiest Way to Cancel Creative Ground

If you're frustrated trying to cancel your subscription, membership, or bill from Creative Ground—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.