Is CTM Billing fraud?

This article and service are not officially affiliated with CT Management Group

The Guide to Understanding Why You Were Charged By “CTM Billing” and What To Do About It (ctmanagementgroup.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "CTM Billing"?

CT Management Group helps businesses manage their billing and subscription services, making it easier to handle payments and invoicing. If you've received a bill from them, it could be related to a service you subscribed to or a transaction you made. Their platform streamlines the management of these payments, so everything is clear and organized for you.

CTM: This often stands for "Customer Transaction Management," indicating the merchant's approach to handling your transactions.
Billing: This refers to charges related to a service you are being billed for, typically indicating payment for an ongoing subscription or service.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from CT Management Group?

Subscription Services: Many users reported being charged for subscription services they may have forgotten about or didn't realize they signed up for.
Trial Period Conversions: Some mentioned that they were charged automatically after a free trial period ended without proper notification.
In-App Purchases: Charges sometimes stem from in-app purchases made within games or applications associated with CT Management Group.
Billing Errors: Users have encountered billing errors that resulted in unauthorized charges, prompting them to seek clarification.
Cancelled Subscriptions: Some experienced charges even after they believed they had cancelled their subscriptions, leading to confusion and frustration.
Service Fees: Charges for various services, including consulting or customer support related to specific products.
Family or Shared Accounts: Some individuals accidentally incurred charges due to family members using shared accounts or making purchases.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ctmanagementgroup.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ctmanagementgroup.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ctmanagementgroup.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

CT Management Group Customer Service Info

If you need assistance, here's how you can get in touch with CT Management Group's support team.

Phone

The phone is not available.

support@ctmanagementgroup.com

Site

https://ctmanagementgroup.com/contact-us/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from CT Management Group show up?

CTMG CT Management Group CTM Group CT Management CTM Services CT Management Billing CTM Transactions CT Management Charge CTM Payment CTM Fee

The Easiest Way to Cancel CT Management Group

If you're frustrated trying to cancel your subscription, membership, or bill from CT Management Group—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.