Is Cub Services fraud?

• Subscriptions: Customers may have signed up for a recurring subscription service, leading to regular charges that can be easily overlooked.
• Purchases: One-time purchases, such as groceries or deli items, can result in charges that might be confusing if they don’t match the expected total.
• Membership Fees: Some users reported unexpected charges related to membership or loyalty programs.
• Delivery Services: Charges might come from delivery fees if customers chose to use Cub's delivery service without realizing the additional costs involved.
• In-store Pickup: Fees associated with online orders set for in-store pickup could be another source of unexpected charges.
• Promotional Offers: Some users experienced charges as a result of opting into promotional offers or deals that required additional fees.
• Family Accounts: Users on family plans have mentioned charges attributed to purchases made by other family members using the same account.
• Errors or Double Charges: Some customers reported receiving duplicate charges due to processing errors or holding charges that were later processed as actual charges.
• Abandoned Carts: Charges could result from items left in an online cart if the system processes them as completed purchases after a certain period.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the cub.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the cub.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cub.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.