Is Cuban Guys Express fraud?

• Food Orders: Customers may see charges from Cuban Guys Restaurants for food purchases made through their website or app.
• Delivery Fees: Charges can include delivery fees if customers opted for food delivery services.
• Subscriptions: Some users reported being signed up for auto-renewal subscription services that they did not intentionally subscribe to.
• Online Promotions: Charges could arise from promotional offers or loyalty programs that automatically enroll users.
• Reservation Fees: Customers might be charged reservation fees when booking tables during peak times.
• Service Fees: Additional service fees may apply during special events or large group orders.
• Incorrect Orders: Issues with incorrect or duplicated orders can lead to unexpected charges on billing statements.
• App Charges: Transactions made through the Cuban Guys app can also result in charges that customers may overlook.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the cubanguysrestaurants.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the cubanguysrestaurants.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cubanguysrestaurants.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.