Is DA DUE fraud?

• Subscription Fees: Customers might be charged for a monthly subscription service they signed up for, which includes regular deliveries of wine or beer.
• One-Time Purchases: Charges may come from one-time purchases made for specific bottles or cases of wine and beer on the website.
• Shipping and Handling: Additional fees can appear for shipping and handling, which are often applied at checkout for delivery services.
• Membership Upgrades: Customers may have accidentally upgraded their membership for more exclusives or benefits, leading to an increased charge.
• Taxes and Fees: Depending on the location, customers can incur state taxes or other regulatory fees associated with alcohol purchases.
• Promo Code Issues: Users reported being charged the full price if a promo code they intended to use did not apply correctly during checkout.
• Cancellations or Delays: If an order is canceled or delayed, there might be unexpected charges related to restocking or service fees.
• Automatic Renewals: Users have mentioned being charged due to automatic renewal of subscriptions they forgot to cancel.
• Trial Periods Expiry: Some customers faced charges after the trial period of a subscription ended, without realizing they needed to cancel beforehand.
• Gift Purchases: Transactions may also come from purchasing gift cards or gift subscriptions for friends, leading to charges to their account.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the da-due.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the da-due.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with da-due.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.