Is DataCite Charges fraud?

• Subscription Fees: Customers may have signed up for a subscription plan that charges automatically over periods, leading to unexpected charges.
• DOI Registration: Charges can occur when users register Digital Object Identifiers (DOIs) for datasets or publications, which is a common service provided by DataCite.
• Account Maintenance: Regular account maintenance or renewal fees that some users might overlook could result in periodic charges.
• Extended Services: Utilizing additional services, such as enhanced metadata services or extra storage options, often comes with extra fees.
• Transaction Fees: Certain transactions related to dataset publication might incur fees that are not clearly communicated before usage.
• Late Payment Fees: Users who fail to make timely payments on their accounts may incur additional fees or penalties.
• Upgrading Plans: Moving to a higher tier of service could lead to a higher charge than expected if not reviewed beforehand.
• Extra DOI Requests: Exceeding the number of registered DOIs included in a plan can lead to extra charges for additional requests.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the datacite.org via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the datacite.org refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with datacite.org, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

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