Is DW&S fraud?

• Standard Purchases: Customers may see charges for the purchase of wine, spirits, or other products ordered directly from their online store.
• Subscription Services: Some users reported being enrolled in subscription programs for regular deliveries, which can result in recurring charges.
• Membership Fees: If they offer a membership or loyalty program, there may be associated fees.
• Gift Cards: Charges could be related to the purchase of gift cards for themselves or others.
• Shipping Fees: Users noted additional shipping and handling charges applied at checkout for delivery services.
• Canceled Orders: Occasionally, if an order is canceled after payment, users might still see temporary charges during the processing period.
• Promotional Charges: Some customers mentioned being charged for promotional products or limited-time offers that were automatically included in their order.
• Miscellaneous Fees: There may be miscellaneous fees associated with special requests, such as personalization or gift wrapping services.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the decaturspirits.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the decaturspirits.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with decaturspirits.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.