Is DEX Document Solutions fraud?

The Guide to Understanding Why You Were Charged By “DEX Document Solutions” and What To Do About It (deximaging.com)

Bella Khan, Subscription Cancellation Expert

Published February 2, 2026

Last updated February 2, 2026

1 min read

What is "DEX Document Solutions"?

DEX Imaging is a company that helps people and businesses with printing and document needs. They offer services like managed print solutions, where they take care of all your printing supplies and maintenance, plus subscription plans for hassle-free billing. So, if you're getting a bill from DEX Imaging, it might be for the printer services or ink you’ve subscribed to.

DEX: The company name, representing the business providing the service or product.
Document Solutions: This indicates the type of service provided, which usually involves handling, managing, or creating documents.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from DEX Imaging?

Monthly Subscriptions: Customers may see recurring charges related to monthly plans for managed print services or software solutions.
Equipment Leases: Charges can occur if customers lease printers or copiers, with payments due according to the lease agreement.
Consumables Purchases: Charges for ink, toner, and other supplies ordered through DEX Imaging can be a frequent cause of unexpected charges.
Service Fees: Additional fees may be incurred for maintenance or service calls, especially if a service contract is not in place.
Upgrades and Add-Ons: Customers sometimes get charged for optional upgrades to equipment or additional software modules.
Initial Setup Fees: New clients may see one-time setup charges for installing and configuring equipment or services.
Account Adjustments: Corrections or adjustments on previous bills can lead to additional charges being applied if they weren’t initially accounted for.
Late Fees: If payments are not made on time, late fees may be added to the customer's account.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the deximaging.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the deximaging.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with deximaging.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

DEX Imaging Customer Service Info

If you need assistance, here's how you can get in touch with DEX Imaging's support team.

Phone

1-800-576-1819

billing@deximaging.com

Site

https://www.deximaging.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from DEX Imaging show up?

DEX IMAGING DEX IMAGING SERVICES DEX IMAGING SUPPLY DEX IMAGING LLC DEX IMAGING INVOICE DEX IMAGING PAYMENT DEX IMAGING PURCHASING DEX IMAGING ORDER DEXIMAGING.COM DEX IMAGING 12345 DEX IMAGING POS DEX IMAGING TRANSACTION

The Easiest Way to Cancel DEX Imaging

If you're frustrated trying to cancel your subscription, membership, or bill from DEX Imaging—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.