Is DEX Imaging fraud?

The Guide to Understanding Why You Were Charged By “DEX Imaging” and What To Do About It (deximaging.com)

Bella Khan, Subscription Cancellation Expert

Published February 2, 2026

Last updated February 2, 2026

1 min read

What is "DEX Imaging"?

DEX Imaging is a company that provides printing and document management solutions, focusing on helping businesses improve their efficiency. They offer services like managed print solutions, document storage, and equipment leasing. You might see a bill from them if you subscribe to their services or use their printers regularly. They aim to make handling documents easier and more cost-effective for customers.

DEX Imaging: The name of the company that provided the service or product; in this case, it's a business that specializes in imaging solutions like printers or copiers.
Transaction: Refers to the financial exchange that took place, likely indicating a purchase made from DEX Imaging.
Location: This might include details about where the transaction took place, but specific info isn't given in this descriptor.
Account Details: While specific account numbers or identifiers are not displayed in this descriptor, there are often hidden elements for security, like your account or card information.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from DEX Imaging?

Subscription Fees: Customers may have signed up for a subscription service for printing or copying solutions.
Equipment Purchase: Charges can arise from purchasing printers, copiers, or other office equipment.
Consumables: Many users report charges for ink, toner, or paper supplies that are billed periodically.
Maintenance and Repair Services: Regular maintenance or emergency repairs on leased equipment can result in unexpected fees.
Additional Usage: Overages or extra usage charges for printing beyond the agreed-upon limits can lead to increased costs.
Setup Fees: Initial setup or installation of equipment may incur one-time charges that customers overlook.
Contract Terms: Customers sometimes misinterpret contract terms related to cancellation or upgrades, leading to fees.
Late Payment Penalties: Delayed payments can trigger late fees as part of the billing policy.
Service Agreements: Optional add-on services such as managed print services or extended warranties may incur extra charges.
Discrepancies in Billing: Users have reported confusion or discrepancies leading to charges that were not clearly communicated.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the deximaging.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the deximaging.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with deximaging.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

DEX Imaging Customer Service Info

If you need assistance, here's how you can get in touch with DEX Imaging's support team.

Phone

1-866-810-1922

customersupport@deximaging.com

Site

https://www.deximaging.com/contact-us/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from DEX Imaging show up?

DEX IMAGING DEXIMAGING DEX IMAGING INC DEX IMAGING PAYMENT DEX SERVICES DEX IMAGING PAYMENT PROCESS DEX IMAGING ONLINE DEX IMAGING SALES DEX IMAGING SUPPORT DEX IMAGING OFFICE DEX IMAGING LLC

The Easiest Way to Cancel DEX Imaging

If you're frustrated trying to cancel your subscription, membership, or bill from DEX Imaging—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.