Is DIG fraud?

• Subscription Services: Many users report being charged for monthly or yearly subscriptions they may have signed up for but forgotten to cancel.
• In-App Purchases: Charges can arise from in-app purchases or upgrades within the Dig platform that users may not realize they opted for.
• Free Trials: Users have mentioned being automatically converted to a paid plan after a free trial period without clear notifications beforehand.
• Extra Features or Add-Ons: Some may incur charges for additional features or services they used without understanding the costs associated.
• Family or Shared Accounts: Charges may appear if multiple users share an account and one made purchases on behalf of all users.
• Currency Conversion Fees: International users might see extra charges due to currency exchange rates and fees applied by their banks.
• Unintended Transactions: Some users reported mistakenly clicking on ads or links that led to unexpected charges.
• Billing Errors: Occasionally, users experience billing errors leading to unexpected charges that need to be disputed.
• Promotional Packages: Some may have signed up for promotional packages that led to inadvertent charges if not canceled in time.
• Renewals: Charges may also occur due to auto-renewal features if users did not opt-out before the renewal date.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the dig.solutions via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the dig.solutions refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with dig.solutions, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.