Is DIG SERVICES fraud?

• Subscriptions: Customers may be charged for recurring subscription fees if they sign up for services such as premium plans or features.
• In-app Purchases: Charges can occur from purchasing additional services or features within the app or website.
• Trial Period Conversions: Users who sign up for free trials may automatically be converted to paying subscribers at the end of the trial period.
• Service Fees: Some users report charges related to one-time service fees for specific features or functionalities.
• Account Upgrades: Upgrading to a higher tier of service often incurs additional charges that users might overlook.
• Refund Delays: Users may see charges while waiting for refunds, which can create confusion on their account statements.
• Shared Accounts: Charges may arise if multiple users share an account and one of them makes a purchase without informing others.
• Payment Failures: Errors in payment processing could lead to duplicate charges that customers might not be aware of immediately.
• Promotional Offers: Some users may not fully understand the terms of promotional offers, leading to unexpected charges once the promotional period ends.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the dig.solutions via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the dig.solutions refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with dig.solutions, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.