Is DON COQUI 12345 fraud?

• Subscriptions: Customers may be charged for subscription services that they signed up for, which can include meal plans or membership fees.
• One-time Purchases: Charges could stem from one-time purchases made for food, beverages, or merchandise from Don Coqui.
• Event Fees: Charges can occur from special events or private parties hosted at the restaurant, including deposits or service fees.
• Online Orders: Customers might incur charges for items ordered online, including delivery fees or setup for takeout services.
• Automatic Renewals: Some users report unexpected charges from automatic renewals for services that were not explicitly canceled.
• Menu Changes: Adjustments in pricing for menu items can lead to unexpected charges if customers are not informed beforehand.
• Reservation Fees: Some forums mention fees linked to reservations that require a deposit or charge for no-shows.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the doncoqui.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the doncoqui.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with doncoqui.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.