Is Dossier Platform fraud?

• Subscription Fees: Users often report being charged for a subscription they signed up for, sometimes without realizing they were entering into a recurring payment.
• Free Trial Conversions: Some customers mentioned being charged immediately after their free trial ended, even if they intended to cancel beforehand.
• In-App Purchases: Users may see charges related to purchases made within the app without fully understanding the cost structure.
• Account Upgrades: Charges may occur when users upgrade from a basic plan to a premium one.
• Multiple Accounts: Some individuals discovered charges due to having multiple accounts, forgetting which one was active.
• Initial Fees: New users sometimes face charges for setting up their account or for the initial purchase of reports or other services.
• Service Fees: Users have reported unexpected charges associated with certain services provided by dossier, such as additional reports or analytics.
• Currency Conversion Fees: Those using international payment methods might incur additional charges due to currency conversion.
• Discounted Offers: Some users were surprised by charges if they did not fully understand the terms of discounted offers that automatically renew.
• Billing Errors: Technical issues or billing errors can lead to unintended charges on a customer's account.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the dossier.at via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the dossier.at refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with dossier.at, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.