Is KELLYANNSHOP fraud?

• Recurring Subscriptions: Customers may sign up for subscription services for products like bone broth or wellness kits, which can result in automatic charges each billing cycle.
• One-Time Purchases: Users often make direct purchases of individual products from the website, leading to identifiable charges on their statements.
• Trial Offers: Some users report being charged after signing up for a free trial that transitioned into a paid subscription without sufficient notification.
• Multiple Orders: Customers may accidentally place multiple orders, resulting in duplicate charges, particularly if they refresh the webpage or click multiple times.
• Shipping and Handling Fees: Additional costs might be added for shipping or handling that weren't initially clear at checkout, leading to higher than expected charges.
• Membership Fees: Some services offered may require upfront membership fees that can appear as separate charges on statements.
• International Transactions: Users outside the U.S. might see additional currency conversion fees or international transaction fees from their banks, which could be confused with charges from the store.
• Customer Support Services: Charges could arise from consultations or special services if users mistakenly opt for them during their shopping experience.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the drkellyannstore.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the drkellyannstore.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with drkellyannstore.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.