Is "DUET PAYMENT" fraud?

The Guide to Understanding Why You Were Charged By “DUET PAYMENT” and What To Do About It (duetapp.net)

Published

September 3, 2025

Updated

December 16, 2025

What is "DUET PAYMENT"?

DuetApp is a handy tool that helps you manage your group expenses and bill splits easily. It offers subscriptions that allow users to track shared costs and send payments without any hassle. If you're seeing a charge from them, it's likely for their service that simplifies keeping track of who owes what in shared finances! Here's what the DUET PAYMENT statement descriptor means in a simple way:

DUET: The name or brand associated with the payment. This could refer to a specific service or product you are paying for.
PAYMENT: Indicates that this transaction is a payment, showing that money is being exchanged for goods or services.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from duetapp?

Subscription Fees: Many users report being charged for monthly or yearly subscriptions that they may have signed up for without realizing it.
In-App Purchases: Some customers have mentioned accidental purchases made within the app, especially when trying out various features.
Trial Period Charges: Users have noted that after a free trial period, charges may be applied automatically if they do not cancel in time.
Multiple Device Logins: Charges can occur if the app is used on multiple devices, leading to unexpected billing if not managed properly.
Upgrade Fees: Charges may apply for upgrading to premium features or plans that were not clearly communicated during the signup process.
Currency Conversion Fees: Some customers reported extra charges due to currency exchange rates when billing in a different currency.
Miscommunication on Billing Cycle: Users have indicated confusion over billing cycles, leading to unexpected charges on their accounts.
Family or Group Plans: Charges can arise when using shared plans, where costs are divided but not always clear to each member.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the duetapp.net via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the duetapp.net refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with duetapp.net, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

duetapp Customer Service Info

If you need assistance, here's how you can get in touch with duetapp's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@duetapp.net

Site

https://duetapp.net/contact/

Get help with your refund

"This app saved me $127 in minutes"

What other ways do charges from duetapp show up?

DUETAPP DUETAPP.NET DUET APP SUB DUETAPP SUBSCRIPTION DUET APP PAYMENT DUETAPP SERVICE DUETAPP PURCHASE DUETAPP FEE DUET APP CHARGE DUETAPP RECURRING DUET APP IAP DUETAPP PREMIUM DUETAPP MEMBERSHIP DUETAPP TRANSACTION DUET APP BILLING DUET APP RENEWAL

The Easiest Way to Cancel duetapp

If you're frustrated trying to cancel your subscription, membership, or bill from duetapp—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.