Is E7 Retail fraud?

• **Subscription Services:** Customers may have signed up for a membership or subscription that automatically charges them on a recurring basis.
• **Product Purchases:** People might see charges for cannabis products purchased either online or in-store from Element 7.
• **Delivery Fees:** If a customer opted for delivery services, additional charges may apply beyond the product cost.
• **Transaction Fees:** Some users reported seeing transaction fees or processing fees applied to their orders.
• **Service Usage:** Charges could come from utilizing special services like consultations or educational workshops related to cannabis use.
• **Promotional Offers:** Users may have inadvertently agreed to promotional offers that come with hidden fees.
• **Account Issues:** Some customers experienced unauthorized charges due to account hacking or errors in payment methods on file.
• **Tax and Compliance Charges:** Charges may include state taxes or compliance fees specific to cannabis sales that customers didn’t account for prior to purchase.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the e7ca.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the e7ca.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with e7ca.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.