Is EASTFRIENDS SUBSCRIPTION fraud?

This article and service are not officially affiliated with East Friends

The Guide to Understanding Why You Were Charged By “EASTFRIENDS SUBSCRIPTION” and What To Do About It (eastfriends.com)

Bella Khan, Subscription Cancellation Expert

Published October 28, 2025

Last updated January 19, 2026

1 min read

What is "EASTFRIENDS SUBSCRIPTION"?

East Friends is a company that offers fun and exciting subscription boxes filled with unique products catered to your interests. You might see a charge from them if you subscribe to receive these curated goodies regularly. They focus on delivering quality experiences straight to your door, making it easier for you to discover new favorites! So if you love surprises, this could be the perfect service for you.

EASTFRIENDS: The name of the company or service that you subscribed to.
SUBSCRIPTION: Indicates that this transaction is for a recurring payment, usually for membership or access to services.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from East Friends?

Subscription Fees: Many users report being charged for subscriptions they didn’t remember signing up for or did not intend to continue after a trial period.
One-Time Purchases: Charges may appear for one-time purchases made on the platform, such as merchandise or premium content.
In-App Purchases: Users have mentioned charges related to in-app purchases, which can be easy to overlook, especially in games or services.
Membership Renewals: Charges for membership renewals are common, often with auto-renew settings turned on by default.
Payment Authorization Holds: Some customers noticed temporary authorization holds on their payment methods when signing up for services, which can appear as charges before they clear.
Additional Services or Features: Users may unintentionally sign up for additional features or services that come with extra fees during the signup process or as upsells.
Testing and Trials: Charges can arise from time-limited trials that transition to paid subscriptions if not canceled in time.
Family or Shared Accounts: In shared accounts, family members may make purchases without the primary account holder’s knowledge, leading to unexpected charges.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the eastfriends.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the eastfriends.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with eastfriends.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

East Friends Customer Service Info

If you need assistance, here's how you can get in touch with East Friends's support team.

Phone

The phone is not available.

support@eastfriends.com

Site

https://eastfriends.com/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from East Friends show up?

EASTFRIENDS EAST FRIENDS EF-PURCHASE EASTFRIENDS.COM FRIENDS EAST EF-SUBSCRIPTION EASTFRIENDS-SERVICE EASTFRIENDS-ONLINE EASTFRIENDS-ORDER EASTFRIENDS-RECURRING EF-TRANSACTION EASTFREND-POINTS EF-DIGITAL EASTFRIENDS-QUANTITY

The Easiest Way to Cancel East Friends

If you're frustrated trying to cancel your subscription, membership, or bill from East Friends—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.