Is EGoGames.com fraud?

• Subscriptions: Many users report being charged due to automatic renewals of gaming subscriptions they signed up for without fully understanding the cancellation terms.
• In-game Purchases: Charges can occur from buying virtual goods or upgrades within games, which some users might forget about after making a one-time purchase.
• Trial Periods: Users have mentioned getting charged after a free trial period ended, where they didn’t cancel in time, leading to unexpected charges.
• Multiple Accounts: Some customers realized they had multiple accounts and were being charged for subscriptions on accounts they no longer used.
• Account Sharing: Charges can emerge when sharing accounts with friends or family, leading to confusion over who made purchases.
• Hidden Fees: Certain users found that there were hidden transaction fees that were not made clear at the point of purchase.
• Promotional Offers: Some users noted being charged after accepting promotional offers that included terms they overlooked, resulting in recurring charges.
• Accidental Purchases: Instances of accidental clicks during gameplay led to unexpected in-game purchases, resulting in charges on their account.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the egogames.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the egogames.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with egogames.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.