Is EGo Games fraud?

• Subscription Fees: Users may have signed up for a subscription service that automatically renews, leading to recurring charges.
• In-Game Purchases: Charges can arise from purchasing virtual goods or currency within games offered on the platform.
• Accidental Transactions: Some customers report accidentally making purchases due to unclear buttons or prompts.
• Free Trial Conversions: Engaging in a free trial that subsequently converts to a paid subscription after the trial period ends can lead to unexpected charges.
• Shared Account Usage: Charges might appear if multiple users share an account and one user makes a purchase without others' knowledge.
• Premium Features: Some games may offer premium features that require a one-time or ongoing fee to access additional content.
• Billing Errors: Occasionally, users report unauthorized charges that may stem from billing system errors or mistakes in account handling.
• Promotional Offers: Signing up for a promotional offer could lead to charges if users do not clearly understand the terms and conditions.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the egogames.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the egogames.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with egogames.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.