Is EGoGames Transaction fraud?

• Subscriptions: Customers may be charged for ongoing subscriptions, often including a recurring fee for access to premium content or services.
• In-game Purchases: Users might see charges related to buying virtual currencies, skins, or other in-game items, which can accumulate quickly.
• Account Recovery Fees: Some users reported charges for assistance in recovering hacked accounts or accessing locked features, which may not be clearly communicated upfront.
• Trial Period Conversions: If users sign up for a free trial, they may be automatically charged once the trial period ends, leading to unexpected fees.
• Multiple Accounts: Customers with multiple accounts might overlook charges across different profiles, resulting in confusion over what services they are paying for.
• Hidden Fees: There are mentions of unexpected fees in the terms of service that customers didn’t fully understand or notice at the time of purchase.
• Failed Cancellation: Users attempted to cancel their service but did not complete the process correctly, leading to continued charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the egogames.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the egogames.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with egogames.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.