Is ELAL fraud?

• Membership Fees: Users may subscribe to the Matmid loyalty program, which can involve annual fees that are automatically charged.
• Flight Purchases: Charges occur when booking flights, especially if ancillary services like extra baggage are selected.
• Upgrades: Customers may opt for paid upgrades, resulting in additional charges on their accounts.
• Cancelation or Change Fees: Modifying flight reservations or cancellations often incur fees that are billed to the customer's payment method.
• Loyalty Points Purchase: Users can buy Matmid points to use for flight discounts, which will show as charges on their statements.
• Service Fees: Service charges may apply during the booking process, for things like seat selection or priority boarding.
• Non-Refundable Fares: Some fares are billed as non-refundable, leading to charges when cancellations are attempted.
• Taxes and Surcharges: Additional costs, like airport taxes or fuel surcharges, can be included in ticket charges.
• Unintended Auto-Renewals: Some users have reported being automatically billed due to not cancelling certain subscriptions on time.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the elalmatmid.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the elalmatmid.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with elalmatmid.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.