Is Empire Games LLC fraud?

• Subscriptions: Many users report being charged for recurring monthly or yearly subscriptions which may not have been clearly communicated during the signup process.
• In-game Purchases: Charges can arise from buying virtual goods or currency within games, which can sometimes be unintentionally activated, especially by children.
• Premium Features: Some users may have accidentally purchased premium features or upgrades without realizing it.
• Free Trials: Users who sign up for free trials and forget to cancel before the trial period ends may find themselves automatically charged.
• Account Sharing: Charges may occur if an account is shared and friends or family make purchases using the main account.
• Multiple Accounts: Individuals with multiple accounts may not track their subscriptions or purchases accurately, leading to unexpected charges.
• Service Fees: Some transactions might include service fees that are not disclosed upfront, resulting in higher charges than anticipated.
• Payment Errors: Users have reported double charges or incorrect billing due to glitches or errors in the payment processing system.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the empire-games.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the empire-games.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with empire-games.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.