Is EquiTrust Life Insurance Company fraud?

• Subscription Services: Many users report charges related to ongoing subscription services that they might have signed up for without realizing it.
• Account Maintenance Fees: Some customers mention periodic maintenance fees that are charged for account upkeep or management.
• Purchases of Financial Products: Charges for purchasing life insurance, annuities, or other financial products offered by EquiTrust are commonly cited.
• Service Fees: Users have noted one-time service fees for various financial transactions or product applications.
• Withdrawal Fees: Charges incurred when withdrawing funds from certain accounts or products are highlighted by several users.
• Conversion Fees: Some customers experienced fees related to converting one product type to another.
• Late Payment Charges: Users reported fees for late payments on loans or policies associated with their accounts.
• Inactivity Fees: A few users mentioned being charged due to account inactivity over a specified period.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the equitrust.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the equitrust.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with equitrust.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.