Is EFNY Pizza fraud?

This article and service are not officially affiliated with Escape From New York Pizza

The Guide to Understanding Why You Were Charged By “EFNY Pizza” and What To Do About It (escapefromnewyorkpizza.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "EFNY Pizza"?

Escape From New York Pizza is a fun pizza spot that specializes in delicious, customizable pizzas and quick takeout options. They offer a subscription service that makes it easy for pizza lovers to enjoy their favorite pies regularly, so if you see a billing from them, it’s likely for your pizza subscription. Just think of it as a tasty way to simplify your pizza cravings!

EFNY: Abbreviation for the merchant name, which in this case likely stands for "Empire State, New York" or a specific pizza chain.
Pizza: Indicates the type of food being purchased, which is pizza in this transaction.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Escape From New York Pizza?

Online Orders: Customers may see charges for pizza or other food items ordered online through their website or delivery apps.
Delivery Fees: Additional charges may apply for delivery services, which can lead to higher overall costs.
Service Charges: Some users reported seeing service fees added to their order total when placing an order online.
App Subscriptions: Charges can occur if users accidentally subscribe to any ongoing service or loyalty program offered through their mobile app.
Tips: Customers often leave tips for delivery drivers, which can also appear as an extra charge on their account.
Incorrect Orders: In some instances, users reported being charged for items they did not receive, often leading to confusion over their billing.
Promotional Charges: Some promotions may include hidden fees that are applied at checkout, resulting in unexpected charges.
Refund Delays: Delays in processing refunds for canceled orders can lead to temporary charges still showing up on customer accounts.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the escapefromnewyorkpizza.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the escapefromnewyorkpizza.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with escapefromnewyorkpizza.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Escape From New York Pizza Customer Service Info

If you need assistance, here's how you can get in touch with Escape From New York Pizza's support team.

Phone

The phone is not available.

info@escapefromnewyorkpizza.com

Site

https://escapefromnewyorkpizza.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Escape From New York Pizza show up?

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The Easiest Way to Cancel Escape From New York Pizza

If you're frustrated trying to cancel your subscription, membership, or bill from Escape From New York Pizza—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.