Is ESG Dive Subscription fraud?

• Subscription Fees: Many users report being charged for monthly or yearly subscriptions to access premium content on the ESG Dive site.
• Trial Conversions: Customers have mentioned that they may unintentionally end up being billed if they do not cancel their free trials before the renewal date.
• Purchase of Reports: Some users have indicated charges due to the one-time purchase of detailed reports or special content available on the site.
• Multiple Accounts: A few users noted confusion due to having multiple accounts, leading to unexpected charges on different accounts.
• Service Fees: Users have cited fees associated with specific services offered through the site, like consulting or custom research requests.
• Auto-Renewal Settings: People have experienced charges due to auto-renewal features that they did not notice or configure.
• Misunderstanding of Free Access: Some individuals believe they are accessing content for free, only to discover later that it incurs costs.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the esgdive.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the esgdive.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with esgdive.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.