Is EZPASS CHARGE fraud?

• Toll Charges: Customers might see charges for actual tolls incurred while using E-ZPass on toll roads, bridges, or tunnels.
• Account Maintenance Fees: Some users reported being charged for monthly or annual account maintenance fees linked to their E-ZPass accounts.
• Failed Transactions: Users may notice fees due to failed toll transactions, which could occur if their account had insufficient funds.
• Vehicle Class Changes: If a vehicle's class is incorrectly categorized, it can result in unexpected higher toll charges.
• Subscriptions: Some customers mentioned being enrolled in a service or plan that they forgot about, leading to recurring charges.
• Service Fees: Charges for additional services like account updates, late payment fees, or replacement tags may appear.
• Automatic Reloads: If users sign up for an automatic reload feature, charges may appear when the account balance falls below a specified limit.
• Incorrect Billing: A few users experienced issues with incorrect billing after updating their account information or credentials.
• Inactivity Fees: Accounts that remain inactive for a certain period may incur inactivity fees.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ezpassde.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ezpassde.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ezpassde.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.