Is FANPLUSPAY fraud?

• Subscription Fees: Users often sign up for a subscription service which automatically bills them on a recurring basis.
• One-Time Purchases: Charges may result from individual purchases such as fan merchandise or exclusive digital content.
• In-App Purchases: Some users report charges stemming from in-app purchases within a mobile application linked to fan+.
• Account Upgrades: Upgrading to a premium membership or accessing special features can lead to additional charges.
• Trial Periods Ending: Users may not realize they signed up for a trial that converts into a paid subscription automatically once the trial ends.
• Service Fees: Certain charges may be attributed to service fees related to transactions or event access.
• Cancellation Issues: Some customers report being charged despite believing they had canceled their subscriptions effectively.
• Hidden or Unclear Fees: Users have mentioned encountering unexpected costs that were not clearly outlined during the signup process.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the fanplus.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the fanplus.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with fanplus.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.