Is FanPlus Online fraud?

• Subscriptions: Users may unintentionally sign up for a subscription service and forget about it, leading to recurring charges.
• In-app Purchases: Customers might make individual purchases within the app, such as for premium content or features.
• Trial Charges: Some users report being charged after a free trial period ends, even if they intended to cancel.
• Accidental Charges: Users have mentioned mistakenly confirming a purchase, leading to unexpected charges.
• Game Credits: Charges may come from buying credits or tokens for games or activities offered on the platform.
• Payment Method Issues: Users may see unfamiliar charges due to auto-renewal settings or linked payment methods from past transactions.
• Gifting Services: Charges may occur if users engage in gifting options available on the platform.
• Currency Conversion Fees: For international users, currency conversion can lead to additional charges that may not be immediately clear.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the fanplus.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the fanplus.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with fanplus.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.