Is Farfetch Order fraud?

• Purchases made: Customers may see charges for items they have purchased from the Farfetch website, including any applicable taxes and shipping fees.
• Shipping fees: Additional charges might arise from expedited shipping options chosen at checkout.
• Currency conversion fees: International customers may incur extra fees due to currency conversion when purchasing from a site based in a different country.
• Pre-orders: Charges can appear for items that were pre-ordered, which may not be immediately dispatched.
• Subscriptions: Customers could have signed up for email newsletters or VIP memberships that entail recurring charges.
• Returns and exchanges: Some customers reported being charged for return shipping or restocking fees when returning items.
• Accidental extra items: Customers sometimes noted unexpected charges due to adding extra items to their cart by mistake.
• Service fees: Fees may apply for specific services, such as gift-wrapping or personalization options.
• Payment authorization holds: Temporary charges could be seen as payment authorization holds that may not actually reflect final charges.
• Promotional charges: Some users experienced charges related to promotional deals that did not work out as expected.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the farfetch.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the farfetch.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with farfetch.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.