Is "FirstBank PR" fraud?

• Subscriptions: Customers might find charges due to active subscriptions they forgot about, such as streaming services or software renewals.
• Purchases: Transactions from purchases made with debit or credit cards can appear if they forget the specific merchant name.
• International Transactions: Foreign purchases might incur additional fees that customers are unaware of, leading to unexpected charges.
• ATM Fees: Using ATMs outside of their network can result in additional fees that are charged to their account.
• Monthly Maintenance Fees: Some accounts may have maintenance fees charged for not maintaining a minimum balance.
• Overdraft Fees: Transactions that exceed the available balance can lead to overdraft fees, which customers may overlook.
• Failed Payments: Failed bill payments can sometimes result in additional fees, leading to confusion among customers.
• Merchant Holds: Certain merchants may place temporary holds on funds, causing customers to see unexpected charges.
• Shared Accounts: Charges made by account co-holders might be unfamiliar to individual account owners.

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the firstbankpr.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the firstbankpr.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with firstbankpr.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.