Is First Ivy Market fraud?

The Guide to Understanding Why You Were Charged By “First Ivy Market” and What To Do About It (firstivymenu.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "First Ivy Market"?

First & Ivy Market is a convenient online grocery store that offers a subscription service to help you save time and money on your regular shopping. With their service, you can get fresh ingredients delivered straight to your door, making meal prep super easy. If you see a bill from them, it's likely for the groceries you ordered or for your subscription plan that brings you weekly or monthly deliveries.

First Ivy Market: The name of the store or business where the transaction took place.
First: Refers to the initial part of the name, which could indicate that this is the first store in a chain or simply part of the business's branding.
Ivy: This part likely refers to the theme or brand identity of the market, possibly suggesting freshness or nature.
Market: Indicates that this is a place where goods, usually food or groceries, are sold to consumers.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from First & Ivy Market?

Subscriptions: Users may unknowingly enroll in a subscription service that charges them regularly for access to premium features or discounts.
One-time Purchases: Charges could be for specific items bought from the First & Ivy Market, including groceries or personal care products.
Delivery Fees: Some users mentioned additional charges for delivery services when ordering items online, which can include tip amounts.
Membership Fees: Users may encounter occasional membership or loyalty program fees that have been set up for exclusive benefits.
Cancellations and Refunds: Customers discussed unexpected charges related to cancellation policies of orders or services they thought were free.
Promotional Offers: Some have been charged for auto-renewal after a free trial period of a promotional offer they signed up for.
Account Errors: Miscommunication or mismanagement of accounts could lead to unauthorized charges showing up unexpectedly.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the firstivymenu.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the firstivymenu.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with firstivymenu.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

First & Ivy Market Customer Service Info

If you need assistance, here's how you can get in touch with First & Ivy Market's support team.

Phone

The phone is not available.

support@firstivymenu.com

Site

https://firstivymenu.com/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from First & Ivy Market show up?

FIRST IVY MARKET FIRST & IVY FIRSTIVYMARKET FIVY MARKET FIRST IVY MKT 1IVY MARKET FIRST IVY MKTPLACE FIVY MKTPLACE FIRST IVY GROCERY FIRST IVY FOOD

The Easiest Way to Cancel First & Ivy Market

If you're frustrated trying to cancel your subscription, membership, or bill from First & Ivy Market—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.