Is FreeShipping.com fraud?

• Subscription Fees: Customers may unintentionally enroll in a subscription plan during the signup process, leading to recurring charges.
• Trial Period Expiration: Some users report being charged after a free trial ended without clear reminders, causing confusion.
• Purchases Made Through the Service: If customers use FreeShipping.com for discounts or deals, they might be charged for any associated purchases.
• Automatic Renewals: Many customers have noted being automatically renewed after the initial subscription period without explicit consent or notification.
• Multiple Users: Some people found charges they didn't recognize because the account was shared among multiple users, leading to confusion about who made the purchase.
• Service Upgrades: Users may accidentally select additional services or features, resulting in unexpected charges.
• Failed Cancellations: Customers have shared experiences where they thought they canceled their subscription but continued to be charged.
• Third-Party Transactions: Charges might come from third-party sites that FreeShipping.com is associated with, which can confuse customers about the source of the fees.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the freeshipping.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the freeshipping.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with freeshipping.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.