Is Free Shipping Network fraud?

• Subscription Fees: Many customers report being subscribed to a monthly or yearly service that automatically renews unless canceled.
• Free Trial Conversions: Users often sign up for a free trial, which later converts into a paid subscription if not canceled in time.
• Negative Balance: Some users have mentioned being charged due to a negative balance created by their shipping or purchase decisions.
• Shipping and Handling Costs: Despite the name, some users have been surprised by additional costs related to shipping or handling that they were not aware of initially.
• Unintended Purchases: Individuals have reported accidentally agreeing to services or add-ons during the checkout process which resulted in extra charges.
• Account Sharing: Customers noted that if they share accounts, charges may appear due to others using the service without their consent.
• Multiple Accounts: Some users may forget they have multiple accounts or subscriptions, leading to confusion over charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the freeshipping.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the freeshipping.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with freeshipping.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.