Is Fremont Accommodation fraud?

• Subscription Fees: Some users reported being charged for subscription services that they might have signed up for while booking their stay.
• Additional Services: Charges for extra services such as room upgrades, late check-out, or spa treatments have been commonly mentioned.
• Mini Bar Usage: Guests often incur charges from items taken from the mini bar, sometimes without realizing it.
• Cleaning Fees: Some users noted unexpected cleaning or resort fees added to their bills after stay.
• Parking Charges: Visitors have received charges for parking, especially in urban locations where parking is limited.
• Cancellation Fees: Users shared experiences where they were charged a fee for canceling their reservation within the cancellation window.
• Incidentals Holds: Many reported seeing holds on their credit cards for incidentals that were later released but caused confusion initially.
• Third-Party Booking Issues: Customers have indicated that charges sometimes stemmed from third-party booking sites, where additional fees were added without clear disclosure.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the fremont.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the fremont.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with fremont.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.